Frequently Asked Questions

Order Processing

Once an order is placed processing times can take up to 2-4 business days.

Shipping

We currently offer standard shipping. Free shipping on orders over $50.00! Deliveries can be expected between 2-5 business days.

Product Sizes

Bandanas

Small: 6.94" x 4.125", with black .39" wide collar, adjustable 7.8" to 11.8"

Medium: 9.13" x 5.5", with black .59" wide collar adjustable 10.2" to 17.3"

Large: 12" x 7.3" with black collar 79" wide, adjustable 12.6" to 19.7"

Extra Large: 14.5" x 9" with black collar .98" wide adjustable 14.6" to 23.6"

Bowls

Standard: 6" in diameter, 2.25" tall, 19" circumference

Product Care

Pet Bandanas: Machine washable cold/ tumble dry low. Avoid detergents that have bleaching properties.

Pet Bowls: Dishwasher safe. Top rack of dishwasher recommended.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us.